Welcome to Ducti.

 

 

We provide services to you subject to the following conditions. Monk Distribution may alter, add or delete from these terms and conditions without notice. If you place an order with Monk Distribution, you accept these conditions. Please read them carefully.

 

 

ORDERING
We reserve the right to not accept, place, and/or limit quantities on any order, without giving a reason. We will not charge you if you we do not accept the order. All orders will be shipped on the next business day. All shipments within Australia that are not guaranteed over night delivery will contain track and trace system so that the order will not get lost. All shipments to the Northern Territory will encounter a surcharge of $10 due to the surcharge encountered by Toll Priority.

 

SITE SECURITY
Our site is protected by a 128 bit SSL certificate for safe and secure shopping online.

PAYMENT OPTIONS
We accept Visa, MasterCard and bank cheques payable to Monk Distribution.

 

WHAT DOES 'BACKORDERED' MEAN?
Backordered means that you have placed an order for an item we do not currently have in stock, but will be receiving soon. You may place the order now even though we do not have the item yet, and we will ship to you when we receive it.

 

RETURN POLICY
Monk Distribution will accept returns up to 30 days after we ship your product. All returned products must be factory sealed and in new condition (unless the item is defective). Shipping costs to send the product back to us are non-refundable unless the product returned is defective or damaged or as a result of error by us (i.e. - wrong order).

Ship your return to: All refunds and credits will be provided within ten business days of our receipt of your return. We will email you a confirmation when we process your return. We can only refund using the original method of payment.

Complaints must be made within 4 business days of delivery to the Monk Distribution office, either by telephone, email or fax.

 

PRIVACY
Monk Distribution will not reveal your personal information to external organisations except for the purposes of fulfilling your order, unless you have indicated that this information may be passed on to parties.

 

LIABILITY
Any liability of Monk Distribution in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Monk Distribution be limited to:
1. In relation to goods, the replacement of the goods or the supply of equivalent goods; and
2. In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

 

APPLICABLE LAW
All purchases from Monk Distribution are under these terms & conditions and are subject to the laws of New South Wales, Australia.